In order to associate your domain name purchased with another provider (also called a registrar) with a hosting account ordered with us, you need to let your registrar know we are going to host your web site. This is done by changing what is called the DNS (Domain Name System) settings of your domain name to point to our DNS. You can change the DNS of your domain name either by contacting your registrar and requesting this change or by using their online interface (assuming they have one).
Our DNS vary depending on the purchased service.
For Web Hosting Starter, Domain Manager Basic, or addon/parked domains please use:
ns1.whc.ca
ns2.whc.ca
ns3.whc.ca
For the primary domain of a Web Hosting Pro, Web Hosting Enterprise, Weebly site, or Domain Manager Pro, use:
cloud1.whc.ca
cloud2.whc.ca
For Reseller Web Hosting (all plans), use:
ns1.web-dns1.com
ns2.web-dns1.com
ns3.web-dns1.com
Please get in touch with your registrar directly if you are experiencing problems while changing your domain's DNS. If your domain is registered with us, you do not need to change your domain's DNS since it is already configured correctly. Allow up to 24 hours for a DNS change to properly propagate across all the networks of the Internet.
